Mansfield Payments
About Mansfield Payments
Payment processing is part of your business every day. Choosing it should start with a conversation about how your business actually works.
At Mansfield Payments, we help business owners make sense of merchant accounts, payment terminals and point-of-sale systems. We are an independent merchant-services broker with relationships across multiple processors. That gives us room to compare options around your business, from a straightforward countertop setup to a POS system with the tools your staff rely on.
The experience behind our approach
Meet our founder
Jeff Hathaway founded Mansfield Payments and has worked in merchant services since 2012. Over that time, he has built his approach around two things business owners value: being available and being clear about what they are getting.
His background in IT and business brings a practical perspective to payment technology. A terminal or POS system needs to fit the way a business operates, including the people using it, the connections it depends on and the information the owner needs from it.
That perspective carries through our team’s work. We ask questions, explain the options and make room for yours. If we do not think we are the right fit, we will say so. You should leave the conversation better informed, whether you choose to work with us or take another path.
Advice that starts with your operation
Before recommending a solution, we want to understand how you take payments, what you sell, what your staff need and what is causing friction today. The needs of a gas station, a retail shop and a restaurant can be very different, even when they all accept the same cards.
We can help review a processing statement, explain pricing choices and compare equipment or software. Pricing is individualized, and we will walk through costs, requirements and next steps so you can make a decision with useful information in front of you.
Rooted in Vermont. Serving beyond it.
New England is our primary focus, and we welcome businesses elsewhere in the United States. We bring the same straightforward advice to a phone conversation as we do to a visit with a nearby merchant.
Onsite assistance is arranged according to the merchant, location and setup. Our local service area includes Chittenden, Franklin, Lamoille, Washington, Orleans and Grand Isle counties in Vermont. We will discuss what your installation needs and agree on a practical approach before making arrangements.
A clear path when you need help
Our team is here for sales guidance, equipment discussions and help finding the right solution. For account, funding or processing issues, your processor’s support team has direct access to the details and provides 24/7 support. We make those contacts easy to find in our support directory.
Visit our contact page for current sales hours and ways to reach us. If we are assisting another merchant or working in the field, leave a message so we can follow up.
Our processor relationships
We work with multiple processors so we can consider different underwriting requirements, equipment options and business needs. The right relationship depends on your business.