Supplement Payment Processing

A closer look at your brand and catalog

Tell us whether you sell your own brand, resell other products or work with a fulfillment partner. Share the catalog and explain how customers order. One-time purchases and recurring shipments need different billing conversations, even when the product is the same.

Connect the business model and the payment tools

We will review your website platform and discuss gateway compatibility, recurring-payment needs and available transaction tools with the proposed processor. For businesses with a physical store, we can also discuss the retail side of the setup. The product review comes before a technology recommendation.

What helps with the review

• Product names, ingredient information and supplier details.
• Your website and the way products are described or advertised.
• Fulfillment timing and who ships the orders.
• Your refund, cancellation and recurring-billing terms, where relevant.
• Recent processing statements and dispute history, if available.

Make billing expectations easy to understand

If customers receive recurring shipments, explain the enrollment process, the amount and frequency charged, and how they cancel. We will discuss those details with the processor along with the underlying products. Clear billing practices are part of presenting the business accurately.

Does an available supplement program cover my entire catalog?

Not automatically. Acceptance depends on the ingredients, product claims and business model. We will help identify the information needed to review your specific catalog.